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The Hill and Griffith Company
1085 Summer Street - Cincinnati, OH 45204

Contact The Hill and Griffith Company

The Hill and Griffith Company ("us", "we", or "our") operates the hillandgriffith.com website and platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.

What kind of data is processed?

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We collect information how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. Upon entering this website you should receive a popup banner with an option to opt out of all cookies. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third Party Cookies Data

Cloudflare
The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the specific visitor's machine is trusted (e.g. because they've completed a challenge within your Challenge Passage period), the cookie allows us to identify that client and not challenge them again. It does not correspond to any user ID in your web application, and does not store any personally identifiable information.

Google Analytics
The _ga cookie is used to distinguish users and has an expiration of 2 years.
The _gid cookie is used to distinguish users and has an expiration of 24-hours.
The _gat cookie is used to throttle requests and has an expiration of 10-minutes.
You can edit your Google ad settings here: https://adssettings.google.com/authenticated

For what purpose is the data collected?

The Hill and Griffith Company uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information unless you have opted not to receive such information

Duration of Processing

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Hill and Griffith Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

How do we protect your information?

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We are committed to protecting your personal information against unauthorized use or disclosure.

Disclosure to Third Parties

We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services.

If The Hill and Griffith Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, The Hill and Griffith Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Hill and Griffith Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of The Hill and Griffith Company
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Your Rights

You have a right to be informed of Personal Data processed by The Hill and Griffith Company, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact our support team: datasupport@hillandgriffith.com.

You have the right to withdraw consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the site and/or services. You further agree that The Hill and Griffith Company shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Service Providers

We employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Facebook Ads Conversion Tracking
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.

Hubspot
HubSpot uses cookies or similar technologies to analyse trends, administer the Perceptive Group Ltd websites, track users’ movements around these websites, and to gather demographic information about our user base as a whole. HubSpot keeps track of the Hilland Griffith Company websites and pages you visit within HubSpot. This data is used to deliver customised content and promotions to users whose behaviour indicates that they are interested in a particular subject area. You are free to explore the Hilland Griffith Company websites without providing any personal information. Personal information will only be collected if you choose to submit your information through an online form.

Interaction and customer support

Facebook Messenger
The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.

Hubspot
The Hill and Griffith Company uses email forms hosted by Hubspot in order to receive communications from customers and potential customers who have consented to return contact. Subscription to our email list is not required, and subscribers can opt out at any time.

User database management

Hubspot
The Hill and Griffith Company uses Hubspot build and maintain its email lists, and sends emails on occasion to those who have subscribed. Subscribers can opt out of these lists at any time. You are free to explore the Hilland Griffith Company websites without providing any personal information such as your email address.

Other

Google reCAPTCHA(Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Vimeo
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.

YouTube
YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Facebook Social Widgets
The Facebook Like button and social widgets, including the Facebook Likebox are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Google+ Social Widgets
The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

Twitter Social Widgets
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

LinkedIn Social Widgets
The LinkedIn share button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

How We Protect Personal Information

The Hill and Griffith Company maintains appropriate administrative, technical and physical safeguards designed to assist us in protecting the Personal Information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site and the internet generally.

GDPR Compliance

Transferring Personal Data From the EU to the US

Hill and Griffith is headquartered in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the General Data Protection Regulation (GDPR). In an attempt to comply with the GDPR’s requirements, Hill and Griffithcollects and transfers your personal data to the U.S. only: (1) with your consent; (2) to perform a contract with you; or (3) to fulfill a compelling legitimate interest of The Hill and Griffith Company in a manner that does not outweigh your rights and freedoms. The Hill and Griffith Company endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with The Hill and Griffith Company and the practices described in this Privacy Policy. The Hill and Griffith Company also minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you, such as credit card information or sensitive health information.

Data Subject Rights

The GDPR provides certain rights to online users located in EU countries, referred to in the regulation as “data subjects.” You may withdraw your consent to processing of your data, or confirm that The Hill and Griffith Company is processing your personal data, or wish to access personal data The Hill and Griffith Company may possess about you, by contacting us at datasupport@hillandgriffith.com. You may also request information about the purpose of the processing; the categories of personal data stored; who outside The Hill and Griffith Company might have received the data; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by The Hill and Griffith Company if it is inaccurate. Subject to certain exceptions, you may request that The Hill and Griffith Company erase that data or cease processing it by emailing datasupport@hillandgriffith.com. You may also request that The Hill and Griffith Company cease using your data for direct marketing purposes. When technically feasible, The Hill and Griffith Company will, at your request, provide your personal data to you or transmit it directly to another data controller. You also have the right to file a complaint with the data protection authority in your country of residence.

Data Protection Officer

The Hill and Griffith Company has appointed a data protection officer for you to contact if you have any questions about its data collection policies or practices. The Hill and Griffith Company's data protection officer can be reached using the contact information at the end of this Privacy Policy.

Data Storage, Retention and Security

Your personal data is stored by The Hill and Griffith Company on its servers, and on the servers of cloud-based database management services it engages. The Hill and Griffith Company maintains servers in the United States and in the EU. The Hill and Griffith Company retains data for the duration of the customer’s business relationship with The Hill and Griffith Company, for the purposes indicated in this Policy, or for such other period as may be permitted or required by law, whichever is longest.

The Hill and Griffith Company uses industry standard measures to maintain the security of your personal information both during data collection and data storage. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to or receive from us. You acknowledge and assume the risk when communicating with us that security of your online information may be compromised.

California, USA Residents

California law permits its residents to request and receive information about a business’ disclosure of certain categories of Personal Information to other companies for their use in direct marketing. If you are a California resident and a user of any of the Site, you can request a copy of this information from The Hill and Griffith Company by sending an email to datasupport@hillandgriffith.com or a letter to The Hill and Griffith Company at 1085 Summer Street, Cincinnati, OH 45204, Attention: Data Protection Officer. Please include your name and email address in email requests, and your name and postal address in mail requests.

Children's Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Definitions

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a user’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Hill and Griffith Company
Toll-Free: 1-800-543-0425
1085 Summer Street
Cincinnati, OH 45204
Fax: 513-921-9180
Email:
datasupport@hillandgriffith.com

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